Showing posts with label Matthew Browning. Show all posts
Showing posts with label Matthew Browning. Show all posts
Tuesday, February 28, 2012
YourNurseIsOn.com Innovative Healthcare Communications Platform Accepted to Sanofi Aventis' CareChallenge! Please Vote!
Wow! After being rejected by Sanofi Aventis' #CareChallenge for the audacious claim that proper staffing "saves lives", Your Nurse Is On has finally been 'accepted' as an industry changing innovation for their global competition! We are honored, pleased and delighted to be amongst such innovative solutions trying to improve our healthcare systems, worldwide! Of course, by now, everyone from HCA, Kaiser and The Veteran's Administration knows that they never have to call their staff one-by-one to cover 'callouts', changes in acuity or census, or to cover vacation, sick time or maternity leave. We are excited to be recognized by such a global healthcare leader as a paradigm changing healthcare technology solution and look forward to spreading the word across the globe!
Please help us by visiting this link YNIO at CareChallenge and voting for us- It only requires a moment of your time and YOU can help improve healthcare for all! Please share this link with your friends, followers and readers!
If you would like to know more about YNIO, please take a look at this 90 second video from HIMSS 11 YourNurseIsOn at HIMSS to learn more.
If you like what you see, feel free to 'like' us on FaceBook here- YNIO on Facebook and to 'follow' YNIO on LinkedIn here YNIO on LinkedIn
If you are trying to improve healthcare, YourNurseIsOn.com CEO Matthew Browning (me) invites you to connect on LinkedIn here YourNurseIsOn CEO Matthew Browning on LinkedIn
I would cherish you as a 'follower' on Twitter @MatthewBrowning & @YourNurseIsOn.
If you would like to schedule an online demo of YourNurseIsOn.com please email me, Matthew Browning MSN, RN, CEO at mbrowning@yournurseison.com and I will personally show you how to save time, money and, yes, even lives by instantly allocating your healthcare providers where YOU need them, when needed, by two-way phone, text and email.
Thank you and here's to you health!
Matthew
Monday, August 1, 2011
What I Did at Summer Camp... I Mean at a Summer HealthCamp in Florida :-)
Out of the blue, I received a direct message on Twitter from “HealthCampFLA” telling me that they had spoken to the founder of The HealthCamp Foundation, Mark Scrimshire, and that would like me to call them regarding HealthCampFLA. Until that point in time, I was fairly certain that I was not going to be able to attend this particular HealthCamp being held in Tampa, Florida on July 30, 2011, due to time constraints. As soon as I was able, I phoned both Joel Lopez and Brenda Young who, along with Tracy Ingram, were the local co-organizers for this Florida HealthCamp with the Twitter hashtag #hcFLA. I could tell immediately, during our initial conference call, that these two people were very serious about executing a world-class event there in Tampa. As a veteran of many HealthCamps I was intrigued by this relatively isolated, local group and the incredible speakers that had committed to participating. The opportunity to interact with the awesome folks at the facility sponsor, Kforce, coupled with a great speaker line up began to tilt the scale towards attending. I must say though, it was the opportunity for lunch with my Grandmother in Sarasota that sealed the deal :-).
I may have forgotten to mention that the final decision to attend this HealthCamp was made a scant 24 hours before I needed to board the flight to attend. After a frantic scramble to arrange flight, car, hotel, etc., I was sitting in a big ol' jetliner heading to DC to get to Tampa, thinking how incredible it was to be part of this amazing movement that brings together people from all industries associated with healthcare: Innovators, Patients, Providers, Payors, Technologists, “BrainHackers”, Quantified Self participants, Artists, Writers, Marketers and Social Media mavericks. What more can a healthcare Geek wish for?
Landing in Tampa, we headed to check out the “unconference” space at Kforce with the organizers. There we met Shelby and Hernan, who were our point people at Kforce, to review the facility, layout ans plan for the next day. Awesome people, awesome place and we left there excited for the event. The proximity to downtown Ybor City lent itself to the group going out for an excellent Greek dinner at the incredible Akropolis restaurant. The grilled octopus and tsatziki were no match for this hungry crowd but handily beat any such delicacy I've had stateside and swept me back to Rhodes in my mind. A nice healthy evening of eating, laughing and drinking- all in moderation- turned a group of strangers into lifelong friends ready for the next day's HealthCamp.
Waking up late, from an incredible night's sleep, I dropped the top on the rental Mustang and hit the gas pedal. We had people to meet and things to learn! Moments later, I wheeled into the KForce parking lot ready to rock. It was obvious that the team had been hard at work, tables set up, registration organized, wireless setup and A/V in place. Another magical HealthCamp transformation of a blank canvas space was ready to go. Waves of attendees filtered through registration and into a Health Geeks disneyland; smart people, great topics and entertaining, informative speakers. The day was shaping up nicely. As usual, I wished that I could participate in almost every session but was physically able to attend only a quarter of the discussions. Four rooms were organized with a wide variety of topics, suggested and presented by the attendees, and the show began. I, like many of the hardcore Health Geeks present, HAD to attend Dr. Joe Francis' “BrainHacking” discussion- I mean, come on- Neuron spikes, nail guns, brain to machine interfaces and memory erasure- If THAT is NOT breakfast discussion, I don't know what is :-).
Following the first session on BrainHacking (which I tweeted about on #hcfla) I proceeded to the forum on presenting Innovation and technology to hospitals, presented by the entertaining and knowledgable Ford Kyes (cheered on by his better half, Barb). OK, so you THINK you know how the healthcare purchasing decisions are made...I'd wager you could learn A LOT from Ford when he speaks about the influence and motivation of a hospital's Board, C-suite, Physicians, Customers and Managers...a WHOLE lot! If you ever need a coach, call Ford Kyes, and tell him I sent you. If he can't help you...you must be REALLY skilled, savvy and experienced. If you get a chance to learn from this man, take it!
Following the first session on BrainHacking (which I tweeted about on #hcfla) I proceeded to the forum on presenting Innovation and technology to hospitals, presented by the entertaining and knowledgable Ford Kyes (cheered on by his better half, Barb). OK, so you THINK you know how the healthcare purchasing decisions are made...I'd wager you could learn A LOT from Ford when he speaks about the influence and motivation of a hospital's Board, C-suite, Physicians, Customers and Managers...a WHOLE lot! If you ever need a coach, call Ford Kyes, and tell him I sent you. If he can't help you...you must be REALLY skilled, savvy and experienced. If you get a chance to learn from this man, take it!
After that presentation, I needed to reflect, took a few minutes to meet some participants (like Carlos Garcia from Orlando) and forgot to remember, that I forgot meeting, @MissDestructo in between seminars... must have been that BrainHacking memory erasure going viral ;-) (a twitter joke for those confused). Afterwards, for lunch, we went for some amazing Cuban food a retro-swanky club next door and met even more remarkable people doing innovative “stuff”- Coders, coding. Innovators, Innovating. Busy Business types with their busy business buzz and some Healthcamp sponsors, initiates and old friends, as well. Yum, Yum, and did I mention YUM!! The food was good, too! After lunch, we looked like a pack of sweltering penguins waddling back to the Pole, full, ready for more HealthCamp- or a well-timed siesta. I had strategically picked the after lunch slot to present about the use of communications technology (like YourNurseIsOn.com) to effect better healthcare outcomes for patients. I figured if the idea could capture, awaken and inspire HealthCampers in a Cubano Coma- then, and only then, could it have a shot on the open market. Right?
Well, let me say that the interest, feedback and interaction was beyond reaffirming, the excitement was palpable and the possibilities presented by the attendees for the use of this technology were nothing short of revolutionary! The possibility of immediate inter-connectivity between healthcare facilities and their staff by two-way phone, text and email had made our lunchtime lethargy a distant memory. The potential for future applications of this technology, in various arenas, had sparked the organic synthesis and interplay of complex use cases, integrations and adaptations from a group of participants who had never heard of the technology. THAT, to me, is what HealthCamp is all about- WE are a much more powerful force than YOU or I alone - I firmly believe that the collective WE has the power, ingenuity, determination and desire to not only change healthcare for the better- but to change ourselves, individually, and collectively for the better- and THAT is why WE are here.
After my interactive presentation, demo and brainstorming session, I was fortunate enough to meet several more inspiring attendees. This included the quietly powerful, and moving, Oliver DeSofi who, ironically, was presenting the next discussion I was going to attend. Oliver is a simple man with a simple mission- to share his moving story- and to make sure others can learn from his experience. And learn we did! Oliver related his life to us; from a story book of dreams, a life of adventure and intrigue, of successes and failures and of his eternal Love and compassion for his wife. When she was diagnosed with severe MS, Oliver changed his career from CEO to part-time self-employment and became the primary caregiver for his beloved. He experienced the inhumanity, incompetence and injustice of American “Healthcare” first-hand, with his own experiences, and second-hand through the suffering of his wife at the hands of the “establishment”. The healthcare system treated Oliver and his wife like insignificant specks on the face of humanity, like ignorant consumer peons who were simply some figures on a spreadsheet, unworthy of respect, dignity and compassionate, competent care. Like all of us, Oliver knew better and navigated this morass to find, and provide, the very best care for his wife.
What I saw was a giant of a man, unabashedly sharing the depth of his love, respect and concern for for his spouse with a room full of strangers while recounting his ingenuity in navigating the system to achieve the best results for his better half. I was moved to tears as he recounted the imaginary “vacations” he would re-create for his wife when she became to ill to travel, as they loved to do. He would talk her through the journey to the airport, through check-in, security and onto the “airplane”. He would then pour first-class champagne, request first-class appetizers and settle in with his sweetie for an “in-flight” movie. They would then imagine that they had landed in some new, exotic travel destination, see the sights and talk her into a peaceful, fulfilled slumber. Oliver may not know this, but I'll never forget what my many years as a nurse (and his story) have taught me- there is no greater strength than genuine love, compassion and caring- THAT is what makes a male into a Man, and Oliver is one hell of a man. Check out his book “Caregiving: MyStory, Your Guide”” and be prepared to laugh, and cry, your cynicism away. I will be sure to introduce Oliver to Regina Holliday, ePatientDave, Trisha Torrey and Chuck Denham because THEIR story MUST be heard!
What I saw was a giant of a man, unabashedly sharing the depth of his love, respect and concern for for his spouse with a room full of strangers while recounting his ingenuity in navigating the system to achieve the best results for his better half. I was moved to tears as he recounted the imaginary “vacations” he would re-create for his wife when she became to ill to travel, as they loved to do. He would talk her through the journey to the airport, through check-in, security and onto the “airplane”. He would then pour first-class champagne, request first-class appetizers and settle in with his sweetie for an “in-flight” movie. They would then imagine that they had landed in some new, exotic travel destination, see the sights and talk her into a peaceful, fulfilled slumber. Oliver may not know this, but I'll never forget what my many years as a nurse (and his story) have taught me- there is no greater strength than genuine love, compassion and caring- THAT is what makes a male into a Man, and Oliver is one hell of a man. Check out his book “Caregiving: MyStory, Your Guide”” and be prepared to laugh, and cry, your cynicism away. I will be sure to introduce Oliver to Regina Holliday, ePatientDave, Trisha Torrey and Chuck Denham because THEIR story MUST be heard!
Brain teased and highly stimulated, I simply HAD to end the day with another BrainHacking session that took us another level down the rabbit hole. Presented by the tireless Tracy Ingram we explored “bio-rhythm resonance and the diurnal beats” (great band name?) Imagine if we could reset our body's rhythm using sub-audible auditory stimulation? Who do what??? Imagine if your heartbeat was irregular and you were exposed to a diurnal beat that approximated a healthy heartbeat. Is it possible that your body would seek resonance with the health rhythm? If it did would it be considered “fixed”? If it was “fixed” would it stay that way? Why or Why not? Too much? OK, how about a little energy balancing- say a body meridian out of whack- could it be re-tuned to a more harmonious state via aural stimulation? If it could, would this have health benefits to the one “re-tuned”? Wanna drive the FDA nuts? Simply “prove” these treatments work and you'd be well on the way. Biofeedback, BrainHacking, Auditory Rebalancing, and Diurnal beats...When was the last time you were “BrainHacked”? See, you simply HAVE to go to a HealthCamp near you- Better yet, contact the HealthCamp Foundation and organize YOUR OWN HealthCamp in YOUR town!! I challenge ANYONE to be fully involved in a day at HealthCamp and to leave unchanged...it simply cannot happen. I would like to thank the attendees, sponsors and organizers (Brenda, Joel & Tracy ROCKED!) of HealthCamp Florida- You have changed me forever, in ways that I likely don't fully understand, yet, and I thank you for that...NOW, if I could just remember how to un-hack my brain again.... ;-)
P.S- My MVP award is shared this time- The ever awesome orchestrator of operations, Maumi Chatterton with the HealthCamp Foundation and Shelby from KForce dynamic attention to detail helped set the tone for this event. Joel, Brenda, Tracy and Mark- Kudos! Thanks for having us.
P.S- My MVP award is shared this time- The ever awesome orchestrator of operations, Maumi Chatterton with the HealthCamp Foundation and Shelby from KForce dynamic attention to detail helped set the tone for this event. Joel, Brenda, Tracy and Mark- Kudos! Thanks for having us.
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Thursday, June 9, 2011
"Walkers" keep on walkin', Talkers get to talkin' and Mover's & Shakers- yep, you guessed it- Get to Movin' and Shakin'!
Rolling home on Metro North from NYC to New Haven on a blistering hot afternoon with my mind on fire from a combination of Healthcare and Heat- ON FIRE! I tell ya!
What a week. Healthcare will NEVER be the same after this one week. The needle has been moved, the ground has been shaken and the old paradigms shattered forever. The sloths of enterprise and legacy, the paternal guardians of "our" health, the protectors of inefficiencies, dangerous practices and refusal to change now sniff danger in the air…they sense that their very survival is at stake, that the future of healthcare has made itself present, and that the winds of change have become the "winds of changed". Exciting times, indeed. The nimble ones will prosper, the sloths will not.
Why? What could happen in one short week? Ever read Genesis ;-) This is the week of #DCHealth and this baby is growing up quickly! We are way past "Alpha" here, and no where near" Omega"- maybe somewhere around "Delta"? Again, Why? Let share some thoughts with you.
The big picture, as I understand it, is that after YEARS of trying to bring the Healthcare horse to water- It has finally approached the trough and is VERY thirsty. Without the life saving elixir of Innovation, Healthcare runs the very real risk of an agonizing, slow death- taking all the profits with it and stranding its precious cargo of reliant patients and consumers. Umm, Huh?
Plainly, Big Brother has stepped in and is playing the tune. That tune is "Data Liberacion, Application Innovacion and Healthcare Revolucion". Seeing the need to spur innovation in healthcare (with the foresight of an historian), the government (HHS, IOM, NIH, EPA) have joined forces (no, really!) to liberate the troves of data that we have payed them to collect, and that they have been collecting since, well, Genesis… This data is being provided in easily accessible formats for innovators, entrepreneurs, institutions to avail themselves of in the creation of healthcare, wellness, health maintenance, and health data applications. In that spirit they helped change agents like Matthew Holt and Indu Subaiya from Health 2.0 join with grassroots healthcare ninjas like Mark Scrimshire and Maumi Chatterton from The HealthCamp Foundation and powerful Patient Advocates like Regina Holliday, ePatient Dave and Trisha Torrey to come together in DC to put the world on notice- The status quo is dead, change is ALREADY occurring and it is futile to resist.
The week kicked off with #TheWalkingGallery. In a word, it was Awesome- no, Spectacular, no, Sublime, no Transformational, no, …um… How about AwsTacLimAtional?? Naw, but it was WAY cool. Sorry? Oh yes, what WAS it? The Walking Gallery was the brainchild of one of the most effective, compassionate and talented Patient Advocates on this planet- The quintessential "Little Miss Type-A", Shepherdess of Stories, Interpretive Artiste Extraordinaire and kick-ass Mom- Regina Holliday. She envisioned a gallery of Walking Canvases sharing the successes, failures, shortcomings and possibilities of the HealthCare system through paintings of the powerful stories of individuals involved in healthcare. Simple, right? Simply Incredible! Over 50 "Walkers" each and every one with a moving healthcare experience visage, in the open, bared to all, carried upon their back- literally- in the form of a jacket with their painting portraying their stories on their backs. As they walked, sauntered, skipped and limped around the room, living, breathing testaments to the unvarnished truth of our current healthcare system- Warts and all. They say a picture is worth a thousands words…well, these paintings take that a whole magnitude higher. The stories represented, matched with the faces of those who experienced them, floated by haunting, healing, hoping to be evocative, provocative and freed to be shared with the world, dared us to deny our humanity. Awareness of this TRUTH was no longer optional, it would NOT be denied, and it refused to SHUT UP! What we've seen can never be unseen and it is from this new place of understanding, confusion, awareness that we will venture forth, sure in our need to change the system for the better, resolute in our determination to SPEAK UP for what is right in our current system and to no longer shirk our DUTY to expose it's dirty little secrets to sunshine. We are all Patient Advocates now, and many of us are impatient for change. This incredible event happened at Kaiser's futuristic "Hub" of Healthcare "The Center for Total Healthcare".
The Kaiser location was the setting for the next event in #DCHealth week, as well.
The HealthCamp Foundation organized another hugely successful HealthCampDC. Remember I mentioned that we are no longer in "Alpha"? WOW! HealthCamp is all grown up now. It has its own opinions, agendas and personality now and , I've got to say, I LOVE IT! Did I say WOW already? Mark Scrimshire will go down in the history books as a true pioneer for husbanding HealthCamp from concept to a powerhouse playground of healthcare innovation, patient empowerment, participatory healthcare and human voice. The general concept brings together people of all backgrounds to discuss possibilities, problems, experiences and plans for healthcare. Think Brainstorming meets Speed-dating meets Empowered Patients meets Innovators and they all run into Action, Desire and Determination. Sounds like a party, right? Well, let's say it is a party with a purpose- The Human Party running on a platform of Patient-focused Participatory Medicine. We were proud to sponsor another HealthCamp and even more pleased to participate. We had a session on the #GreenButton as a method for patients and healthcare consumers to voluntarily donate THEIR healthcare data for research to allow for the crowd-sourcing of real-time patient data, allow the study and analysis of that data, leading to the establishing of evidence and outcome based practice to improve patient outcomes. HealthCamp could really needs its own full, detailed blog post, so consider that a VERY brief overview.
A bit of whirlwind travel later and I'd arrived home, late Wednesday, and was in NYC at 7am for the unNiched Satellite presentation of the Datapalooza event in DC. Now, not being there in DC but viewing from NYC limits my ability to share too much, but from what we saw Todd Park and team have created a monster :-) A morning of high profile speakers, high-powered announcements and highly caffeinated innovators lead to demonstrations of healthcare applications that utilize the vast amounts of data that the government has made available. It was promised that 45 applications would be demonstrated by the end of the day- Wow! The unNiched event in NYC kicked off with keynotes by Fard Johnmar from Enspektos and Dr. Jaime Torres the Regional Director of Region II for HHS, comments by Krissy Goelz and myself and then a Ustream broadcast of the DC #HealthApps event. This was followed by a robust discussion of what we had seen, the government's role in Healthcare innovation, the participation of healthcare consumers and the general realization for many in attendance that the line has been drawn, the bar has been moved and that it was time to take off the gloves.
#DCHealth week will continue on Friday and culminate on Saturday with a HUGE Hackathon for Healthcare Apps- Unfortunately I will be unable to attend.
"Healthcare" consider your self notified- The future is here! It includes technologies, data, providers, institutions, pharm, devices and, MOST importantly, a newly empowered, engaged and exceptional patient population that DEMANDS to be participants in THEIR own healthcare, to OWN their own data and to use THAT data to discern the TRUTH about effective healthcare, efficacious treatments and to Effect Change. And I tell you what, you'd be foolish to disregard them- THEY have SPOKEN!!
I am honored an humbled to be here, on this precipice with all of YOU, as we change our future as individuals, communities and as a society. I am privileged to know many of these change agents personally, I promise to do my part and will treat our cumulative and individual successes as springboards to continued improvement, as steps to a healthier Healthcare system and as markers of change from our tenuous beginnings. "Walkers" keep on walkin', Talkers get to talkin' and Mover's & Shakers- yep, you guessed it- Get to Movin' and Shakin'!
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Tuesday, March 29, 2011
YourNurseIsOn.com CEO Matthew Browning receives the Shorty Award for "Nurse of the Year" from Nurse Jackie's Stephen Wallem (Nurse Thor)
WOW!! We just won a Shorty Award for "Nurse of the Year"! And, it was presented by Stephen Wallem from Showtime's Nurse Jackie series!! Thank You to all of you who voted for us!!
This was my 140 character acceptance speech-
I THANK my Family, Team, Tweeps, the "Academy" & YourNurseIsOn.com for allowing me to serve #Nurses & #Healthcare providers around the World!
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This was my 140 character acceptance speech-
I THANK my Family, Team, Tweeps, the "Academy" & YourNurseIsOn.com for allowing me to serve #Nurses & #Healthcare providers around the World!
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Tuesday, March 8, 2011
YourNurseIsOn.com gets a "spark"
This is a very cool video tool from our friends at Call2Action- Thanks Tristan!
Saturday, February 26, 2011
YourNurseIsOn.com at HIMSS11 - Gaining Global Attention (Thanks Schwartz Communications & Twitter!)
YourNurseIsOn.com was chosen as the winner of Schwartz Communications Twitter Contest and won a professionally produced video, as seen below. If you'd like to gain GLOBAL attention simply create an awesome product, build a great company, work with world-reknowned customers and use Schwartz Communications to help get the word out at a world-class event like HIMSS11 !! WOW!
Please share your thoughts, your comments and this post below.
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Please share your thoughts, your comments and this post below.
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Friday, February 25, 2011
YourNurseIsOn.com at HIMSS11 - The Journey Begins
The “Olympics” of Healthcare IT is the huge annual HIMSS conference and YourNurseIsOn.com was excited to go to HIMSS11 in Orlando. Like any start-up company, our people wear a number of hats, are busy and occasionally, make mistakes. I recount this story as an example of logistical challenges, flexible responses, dogged determination and perseverance in pursuit the mission. To attend HIMSS11, I needed to depart Hartford, CT on February 19 and would return February 24th. My plan was to attend the HIT Investor Forum on Sunday, we had been selected as a contestant in the HIT X.0 “Geeks Got Challenge” for Monday, hoped to make it to the finals for Tuesday and also expected to spend considerable time at booth #1331 which we shared with Intelligent Insites, our newest integration partners. Simple enough, right?
Wrong! To be more efficient, my executive assistant (me), attempted to book the hotels and travel for two conferences simultaneously and was quite satisfied to have found great deals for both HIMSS11 and the upcoming ACHE Congress in Chicago. The error in my ways became evident on the way to the airport when my lovely wife, Phoebe, began to call the airport to confirm our timely departure during a very windy afternoon. “MATTHEW!,” she shouted from the passenger seat, startling me from my “did I forget to pack anything” thought process, “THESE tickets are for MARCH 19th...”.
Now showing up to your flight without a valid ticket is rather frowned upon in this country, and can lead to a lovely discussion with various customer service “overlords.”
The very “helpful” woman on JetBlue’s “help” line nicely reminded me that ONLY an ignoramus would not bother to check his reservation 42 times before leaving the house to depart on the aforementioned non-existent flight. “Really?” I enquired, imagine for a second that you worked 80 hours per week for the last 3 years, hadn’t had a “day off” in month’s and gave up sleep for Lent so that you could facilitate a new integration, a new pilot implementation, prepare for a worldwide IT competition and , of course, arrange your travel... none of that lends itself to being perfect and may have even contributed to my glaring oversight. So, I askedfar to nicely, when you are done lecturing me on proper flight reservation review protocol, would you please tell me how I can fix this major faux pas?
Oh that would be easy, she let me know, it is nothing that $750 dollars ADDITIONAL couldn’t fix. Is there no other way I implored, as she wallowed in her customer service power trip. “No!” was all I heard. Now, I know that any well-meaning organization can mistakenly hire an anti-social troglodyte ;-) ( or more likely she was just having her own struggles that day), but having flown JetBlue many times, I hoped there might be a better way. So, I thanked her for her abuse and hung up in disgust, almost believing her about how dumb I had been to not check my reservation 42 times! This had never happened to me in 30 years of solo air travel. How the heck was I going to get to Orlando? by tomorrow morning? should I go at all? should I fly out tomorrow? how about from NYC or?? and how the hell did I do this? A few deep breaths later, I realized it is a mistake, decided it will be remedied and proceeded to the airport to beg for mercy. Did I mention logistical challenges?
At the Hartford airport, I proceeded to the JetBlue counter, without my bags, to see if there was ANYTHING that could be done. I was helped by two incredible customer service dynamos, Julie and Juan. “Night and day” could not even begin to describe the contrast between the telephone “service” we’d received and the exemplary service provided by these two. I explained by plight, and explained my needs. They apologized to me for the inconvenience and proceeded to squeeze me onto the next flight with the slightest of penalties for my incorrect reservation, and my eternal gratitude. They absolutely gained a customer for life and my respect for their professionalism, which I immediately conveyed to their manager and the world. This is the type of flexible response that we will model for our own customer service.
Upon landing in Orlando I went to the hotel to find that I had, of course, booked the hotel at the same time as the flight- with the same incorrect dates... unbelievable! The Days Inn “convention center” informed me that they had NO room for me that evening but that they COULD accommodate me for Sunday through Thursday. Whew! Lucky me, I got a room across the street form HIMSS11 at the very last minute. However, that left me stuck in Orlando, with no rooms available anywhere in town, at 9 pm on a Saturday evening. Tired, hungry, and needing a place to crash, we went into our creative, problem-solving, startup company mode...How do we accomplish the objective with the resources at hand? I had web-access and 30,000 friends, or soon to be friends, attending HIMSS11 with me- maybe one of them could help? A simple twitter request was re-tweeted by friends and lead to a wonderful late night discussion with a doctor friend from NYC before retiring to his extra hotel bed (Thanks again, Doc!). Lying down, exhausted, in the dark before visiting the sandman, I reflected on the day and decided that my dogged determination not only got me to HIMSS11 in time for Sunday’s kick-off, but was largely responsible for YourNurseIsOn.com’s amazing success at reinventing healthcare staff communications by creating an entirely new way to communicate, from a simple sketch on a napkin to an effective software as a service.
Perseverance plus presence equals opportunity, and our ability to rally, be flexible and to adapt to rapidly changing terrain allowed us to persevere through our travel challenges, to be present at HIMSS11 for the HIT Investor Forum on Sunday and to avail ourselves of the numerous opportunities present in a room full of HIT movers and shakers. The challenges that we overcame en-route lent perspective and clarity to the mission of the trip. This wasn’t optional, debatable or impossible- period! It was going to happen, had to happen and in true start-up fashion it did happen. I don’t present this story to wave my mistake to the world, but rather as an example of the “never say quit” spirit of new entrepreneurs worldwide who go “all in” to innovate, disrupt and change paradigms, possibilities and potential. The obstacles are “barriers to entry” and if you allow them to stop your mission, you will certainly fail. My advice to those visionaries, change agents and disruptors is simple- If you experience an adversarial customer “service” person, a logistical nightmare or seemingly insurmountable odds- don’t despair! Work the plan, be creative, solve the problems, side step and keep on dancing to your own tune. If you are true to your “music”, your vision is unclouded, and your motives are pure- your chances of success increase greatly. No one but yourself can make you stop pursuing the dream and, I don’t know about you, but nothing (and I mean NOTHING) is going to stop me from sharing YourNurseIsOn.com with the world! Good luck with YOUR journey! I believe you can do it, and look forward to your successes.
Thank You.
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Saturday, August 21, 2010
When Porter Research talks...Kaiser, Mayo, Siemens, Medtronic & YourNurseIsOn.com
A wonderful write-up by Jennifer Dennard for Porter Research entitled "Innovation: The Common Ground in the Healthcare Vendor/Provider Space" that discusses the leaders in healthcare innovation today can be found HERE .
It explores how healthcare leaders such a Kaiser, Mayo, Siemens, Medtronic and YourNurseIsOn.com are innovating solutions to today's, and tomorrow's, healthcare challenges.
We are proud to be nationally recognized as leaders in healthcare communications innovation by Porter Research and will continue to work with these and other leading healthcare systems to improve their real-time communication abilities.
YourNurseIsOn.com provides real-time, two-way, multi-channel communications capabilities to healthcare organizations nation-wide. Hardware agnostic communications by phone, text and email for effortless shift fulfillment, routine and emergency communication are now a reality.
We put your organization's needs into your providers hands...instantly and collaboratively.
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It explores how healthcare leaders such a Kaiser, Mayo, Siemens, Medtronic and YourNurseIsOn.com are innovating solutions to today's, and tomorrow's, healthcare challenges.
We are proud to be nationally recognized as leaders in healthcare communications innovation by Porter Research and will continue to work with these and other leading healthcare systems to improve their real-time communication abilities.
YourNurseIsOn.com provides real-time, two-way, multi-channel communications capabilities to healthcare organizations nation-wide. Hardware agnostic communications by phone, text and email for effortless shift fulfillment, routine and emergency communication are now a reality.
We put your organization's needs into your providers hands...instantly and collaboratively.
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Monday, August 9, 2010
Innovation, Kaiser's Garfield Center, YourNurseIsOn.com & Human-Centered Design
On August 3, 2010 excitement, enthusiasm and anticipation descended upon Kaiser Permanente’s Sidney R. Garfield Innovation Center in San Leandro, California cleverly disguised as an early morning group of healthcare innovators and leaders. As our invitations read, our group had assembled:
“At the Sidney R. Garfield Innovation Center (Directed by the awesome Jennifer Liebermann), Kaiser Permanente's patients, doctors, nurses, architects and engineers use elements of human-centered design to improve and to innovate physical spaces, technologies and clinical operations in a unique, “movie-set” warehouse. Many of our innovations have been spread throughout Kaiser Permanente as well as to organizations nationally and internationally.”
YourNurseIsOn.com CEO Matthew Browning, RN, and approximately fifty other healthcare leaders, attended the inaugural Innovation Workshop for non-Kaiser employees. Entitled “Innovation and Improvement in Process, Space and Planning” the innovation workshop featured Human-Centered Design principles and explored Kaiser’s methodology for finding and fostering innovation in healthcare. These principles were taught to workshop participants during an intensive “two-day inaugural session that introduces our unique methodology and prototyping capabilities at the Garfield Center led by Kaiser Permanente innovators from our own Innovation Consultancy, Innovation and Advanced Technology and National Facilities departments.” The workshop was further explained as “during this highly interactive session, participants will focus on improving medication safety as a case study and actively prototype new spaces, technologies and processes that improve medication safety.”
I am happy to say it exceeded my high expectations and proved to be a highly informative, very educational and unquestionably valuable workshop for all of the participants.
Highlights of the program included:
•Experiencing first-hand how Kaiser understands their users’ needs and then ideates and prototypes new processes, spaces and technologies
•Learning how we can engage end-users (patients, doctors and nurses) and how they can impact the successful spread and sustainability of innovation
•Understanding how we can learn from failure and embrace it as part of our culture
•Learning how to build your own Innovation Center and process
•Collaborating with other like-minded innovators on real world cases
Through expert instruction, example and interaction we were able to achieve the following learning objectives:
•Understanding of human-centered design & collaboration as powerful tools for innovation
•Extrapolating case study learnings to real world problems
•Understanding of different innovation centers and their similarities and differences
Participants were engaged in learning exercises to: identify potential areas for innovation; practice brainstorming techniques to capture possibilities, learn how to group, rank and rate ideas; act out, or “bodystorm’ ideas to clarify utility; and, finally, utilize processes to encourage the adoption or “spread” of an innovation. These ideas are summed up in the phrase “storming, forming and norming,” and are incredibly effective in facilitating a “fail quickly and cheaply” mindset that is essential to innovation prototyping. Acting out of scenarios using a new idea, product or processes should occur in “low-fidelity” mode to save time, money and effort in the beginning. “Low-fidelity” includes using items like chairs, cardboard and other inexpensive, readily available props to “simulate” the innovation. Using real life humans (our teams) to act out these scenarios in our hastily created low-fidelity simulations allowed us to quickly examine an ideas feasibility and decide to refine it or reject it immediately, or to “fail fast.” This was an invaluable exercise and allows an organization to quickly and easily decide where it may best use its limited resources.
Everything about this workshop was world-class. We had a diverse group of widely respected professionals as facilitators, teachers, speakers and participants. The Garfield Innovation Center is exemplary setting for an innovative space that is effective and efficient. Extraordinary efforts were taken to ensure a successful program as evidenced by the smooth registration process, the convenient lodging, the delicious catering, the excellent networking event and the obvious preparation of the instructors, facilitators and collateral. Discussions about an “Advanced Innovation Workshop” and a LinkedIn community where innovators and Garfield Center “graduates” could remain in contact and contribute occurred and may lead to amazing things from incredible connected community.
As a leading healthcare innovation technology company, YourNurseIsOn.com was pleased to attend and participate in Kaiser’s inaugural innovation workshop and looks forward to working with progressive innovators from around the world. We anticipate Kaiser’s continued success in the fostering of innovation and await word of the LinkedIn group and Advanced Programs so we can continue to be involved. We would also like to thank the attendees at this workshop for sharing your wisdom, knowledge and experiences with us all- without you all, it would have been just another seminar...
And finally, a big THANK YOU to the tireless Kaiser crew at the Garfield Innovation Center, Collective Invention’s consultants, KP’s Innovation Consultancy Group, KP’s Innovation & Advanced Technology Group and KP’s National Facilities Group. Individual recognition must be given to Jennifer Liebermann, Christi Zuber, Chris McCarthy, Deanna Konrath, Sherry Fry, W. Scott Heisler and Kent Yoshiwara from Kaiser’s various groups and to Collective Invention’s Erika Gregory, Fiona Hovenden and Arnold Wasserman. Individually you are all awesome and as a group “You ROCK!!.”
Thank you to all of you for sharing your wisdom, your experiences, your teaching, your friendship and your time.
Thank you to all of you for sharing your wisdom, your experiences, your teaching, your friendship and your time.
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Friday, May 7, 2010
YourNurseIsOn.com CEO Matthew Browning featured in Healthcare IT Today for Nurses' Week 2010
Wednesday, April 21, 2010
YourNurseIsOn.com CEO Matthew Browning, MSN, RN to Present the IntelliBlast Communications Platform at the National SBIR Conference in Hartford, CT on April 22, 2010
YourNurseIsOn.com CEO Matthew Browning will present the IntelliBlast Communications Platform at The National Small Business Innovation Research (SBIR) National Conference being held in Hartford, CT from April 21 to April 23, 2010.
Mr. Browning calls the IntelliBlast Communications Platform “the brains behind the beauty” of YourNurseIsOn.com.
A sophisticated, yet easy to use, intelligent, 2-way, multi-channel communications modality that increases productivity, streamlines operations and improves outcomes, IntelliBlast has applications to any real-time business. The ability to instantly allocate a distributed workforce is just one amazing function of the IntelliBlast system, it can also instantly disperse perishable resources, initiate by human, sensor and software inputs, and can effortlessly handle and monitor your routine, emergency and continuity of operations communications.
“It is easy to see why we selected the patent-pending IntelliBlast platform as our communications engine- Instant, 2-way, intelligent and automatic- the way communications should be today, and will be in the future,” continued Browning, “the applications for the Veteran’s Administration and National Institute of Health are obvious but IntteliBlast could easily help Homeland Security, FEMA, the CDC and others respond more effectively to routine and emergency situations.”
Please stop by and visit us during the Poster Presentations on Thursday April 22, 2010 at 5:30 - 7:30 pm in Hartford, CT
More Information Here- HERE
More Information Here- HERE
More on Targeted Instant Communications, Inc- Click HERE
To Learn More about YourNurseIsOn.com - Click HERE
For more info on the SBIR Conference - Click HERE
For More on Matthew Browning, CEO - Click HERE
Media Enquiries - Media@YourNurseIsOn.com
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Tuesday, April 13, 2010
Yale HealthCare 2010 and YourNurseisOn.com : Healthcare Re-Formed
On the early spring morning of April 9, 2010, thousands of hours of preparations, years of healthcare experience and ideas for the future of healthcare trickled into the Omni Hotel, located in New Haven, CT, for Yale Healthcare 2010. Presented by Yale’s School of Management and titled “Re-Forming Healthcare: Excelling in a Transforming System,” it was chaired by students from The School of Management (Randi Wiggins), The School of Public Health (Diwen Chen) and The School of Medicine (Sachin Shah). It must be said that these co-chairs of the event, and their legion of student volunteers, organized an amazing event that was very well produced, kudos to the team.
Nearly 500 attendees from numerous industries arrived from their many home bases to begin the day with a healthy breakfast and some equally healthy networking. As a part of YourNurseIsOn.com, I was excited to be there as an alumnus, an attendee and a panelist contributor and met many wonderful people in the process. A warm welcome was extended by the Yale School Of Management Dean, Sharon Oster, to get things started. The morning keynote was delivered by the knowledgeable and witty Gail Wilensky, a senior fellow at Project Hope. Her clever insight into the recently passed ‘Health Reform Bill’ was well received by the audience, and was a great start to the day.
This lead to a quick morning break that was followed by morning breakout sessions
which can be found HERE.
The session titled “#8: Financing Innovation in Healthcare” was led by Christine Gallagher of SunTrust Robinson Humphrey and Chip Skowron of Morgan Stanley. It was a well attended session that set out to determine the next “billion dollar products” in the healthcare arena, with a focus on pharmaceutical ‘innovations’, new medical devices and novel treatments. Cheap genome scanning seemed to be one of the few consensuses arrived at, with ‘nano-technologies’ in a generic sense, a close second.
Medical device advances will also be interesting to watch in the near future with joint replacements and cardiac technologies shining brightly. I wouldn’t expect to much investment from these larger firms in the popular wellness software and social media space within healthcare at this time- they seem stuck in the Big Pharma model of investing for now. Also, a disturbing sub-trend of big investors ‘chasing growth’ in developing countries with ‘huge markets’ by firms that benefit directly from US taxpayers bailouts was touched upon repeatedly. That trend could prove harmful to American healthcare innovation.
After the morning breakout sessions were finished, many lively lunchtime discussions could be heard in the Grand Ballroom. New acquaintances were made and information from the morning discussions was shared by all. After lunch was finished we transitioned into the Executive Panel discussion with Robert Galvin (General Electric), Michael Chernow (Harvard Med School), Sam Ho (UnitedHealthCare), Harlan Krumholz (Yale Med School) and Wendy Warring (CT Children’s Med Center). Having met Bob, Michael and Sam, I was looking forward to their insights and contributions. As expected, they were wonderful participants, but Harlan and Wendy were shining stars. Harlan’s encyclopedic knowledge and Wendy’s charming and fresh perspective (JD not MD) were excellent additions to the discussion. I look forward to meeting them both.
The afternoon breakout sessions can be found HERE (scroll down).
As CEO of YourNurseIsOn.com, I was invited to participate in breakout discussion #10 titled “Front-line Providers: Increasing Supply, Incentives and Utility.” Joining me on the panel was Mary Warner from the Physician’s Associate program at Yale’s School of Medicine and Bernadette Thomas who started Community Health Center’s Nurse Practitioner Residency Program. Moderated by the wonderful Taffany Hwang, our discussion led off with Mary discussing the background of education and practice for nurse practitioners and physician’s associates as well as their current utilization and future needs. Bernadette followed with CHC’s excellent nurse practitioner residency program to transition new providers into competent practicing professionals that stay in practice. My contributions were focused on the utilization, recruitment and retention of healthcare providers. Instant allocation of a distributed workforce, flex scheduling for recruitment and retention, role transitioning and multi-generational workforces were the themes.
Below you'll find my handout for the presentation:
Below you'll find my handout for the presentation:
The audience participants had many insightful contributions, an acute awareness of the challenges we are facing and an enthusiasm to address these issues head on. YourNurseIsOn.com, as a company and myself, personally, were honored to participate in this discussion and thoroughly enjoyed the entire experience.
The afternoon keynote was by Robert Galvin of GE and touched on low price point innovations, developing countries, six sigma, industrial healthcare, measurable outcomes, change management, corporate culture, bottom-line, incentives and insurance costs- for a start. The breadth of the topics exposes but a glimpse of the issues and complexities involved in ‘Re-Forming Healthcare’ and merely begins the deluge of questions about ‘Excelling in a Transforming System.’
Yale Healthcare 2010 was an excellent event, many were met, much was learned, and the next one remains anticipated.
Thank you to all who contributed to and made this event a success.
YourNurseIsOn.com would like to extend a special thanks to Taffany Hwang and Mark Schlangel for all of their assistance.
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Wednesday, April 7, 2010
YourNurseIsOn.com CEO Matthew Browning, MSN, RN will speak at Yale HealthCare 2010 on April 9, 2010
YourNurseIsOn.com CEO Matthew Browning has been invited as a panelist at Yale HealthCare 2010 to discuss "Frontline Providers: Increasing Supply, Incentives and Utility." Mr. Browning is pleased to join such a distinguished panel to discuss the linchpin of healthcare delivery- Frontline Providers.
The interactive panel will explore the supply of providers such as doctors, physician assistants and nurse practitioners and nurses; incentives to encourage more providers and our current utilization and retention strategies. This panel is Breakout Session #10 in the afternoon.
Please Join us on April 9, 2010 at The Omni Hotel in New Haven, CT for a great event!
For more information click HERE!
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Tuesday, March 9, 2010
YourNurseIsOn.com photos from HIMSS10
YourNurseIsOn.com CEO Matthew Browning, RN, MSN and CFO Phoebe Browning, MBA putting the Mmmmm in the HIMSS10 sign in Atlanta, Georgia 2010.
YourNurseIsOn.com and John Shire of Blank Rome on the floor at HIMSS10 - Thanks John!
YourNurseIsOn.com CEO Matthew Browning, RN, MSN meets Dr. David Blumenthal at HIMSS10
YourNurseIsOn.com at Health IT Venture Fair with Wil Yu of the ONC and John Shire at HIMSS10
YourNurseIsOn.com CEO Matthew Browning RN, MSN presenting at HIMSS10 Health IT Venture Fair!
Todd Parker, CIO of the USA and Aneesh Chopra, CTO of the USA met YNIO at HIMSS10 !
And that was HIMSS10 for YourNurseIsOn.com in Atlanta, Georgia for March 2010
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Thursday, March 4, 2010
Wednesday, February 10, 2010
YourNurseIsOn.com Selected to Present at HIMSS10 Health IT Venture Fair 2/28/2010 in Atlanta, GA
YourNurseIsOn.com CEO Matthew Browning is pleased to announce that YourNurseIsOn.com has been selected to present at the HIMSS10 Health IT Venture Fair in Atlanta, GA on February 28, 2010.
YourNurseIsOn.com helps hospitals and healthcare facilities instantly contact and confirm their staff by 2-way text, phone and email to save thousands of hours and millions of dollars.
YourNurseIsOn.com would like to congratulate all selectees and looks
forward to meeting everyone at HIMSS10
HIMSS10 Atendees- Please feel free to contact our CEO in advance of HIMSS10 to arrange to arrange meetings, demonstrations and interviews- or for more information- at matthew@yournurseison.com or on- LinkedIn
Learn more about the HIMSS 10 Health IT Venture Fair - HERE
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